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Highly motivated Senior Claims Executive with broad experience in Property
& Casualty lines. Results oriented, team builder possessing strong
technical and administrative skills. Proven leader who combines strategic
vision with practical approaches to achieve most favorable bottom line
results. As a respected industry professional, he interacts well with
all internal and external customers.
PROFESSIONAL EXPERIENCE
RMG CONSULTING, LLC Blue Bell, PA
Principal
Formerly affiliated with RMG he operated Penbridge Partners in providing
similar consulting services to the industry. John heads the Casualty
areas for RMG where he provides Claims Management, Consulting, Best
Practices, Auditing, and Expert Witness among other services.
PENBRIDGE PARTNERS, INC. Blue Bell, PA
Founding Principal
Risk Services and Consulting. Provides claims management, re-engineering,
litigation support, organizational development, due diligence and loss
portfolio transfer, development of best practices and procedures and
other services to Insurance, Risk Management, Brokerage and Reinsurance
communities.
ELLISTON New Hope, PA
Responsible for a wide range of assignments including: loss portfolio
assessment and evaluation, development of best practices and procedures,
dispute resolution and review of specific portfolios of business. Served
on the Executive Committee and performed a key marketing role.
RELIANCE NATIONAL, New York, NY
Senior Vice President Claims
Responsible for all claims involving International, Excess and Surplus
Lines, Healthcare, Environmental Impairment, Aviation, Miscellaneous
Professional Liability and Specialty Products. Managed 65 people in
six locations.
Transformed London claim office to Regional Office to serve as model
for four similar International operations. Relocated Environmental Impairment
unit from NYC to Philadelphia to better meet needs and demands of $170
million annual premium producer. Led McKinsey Consultant team in developing
“best claim practices” for Claims Division
RELIANCE INSURANCE, Philadelphia, PA
Vice President Claims
Responsibilities included all Environmental, Casualty and Property Claims.
Consolidated Home Office claim operations with merger of Reliance and
United Pacific. Decentralized Home Office and implemented a Regional
claim structure to create local ownership of authority, responsibility
and results. As a member of Senior Claims Staff, directed Home Office,
Regional and claim offices including as many as 550 claim employees.
Chaired task force and revised Policy and Procedures manuals, designed
and implemented training programs, and revised audit procedures to measure
field office compliance. Planned and organized suit inventory program
which reduced pending litigation by 21%. Reduced environmental exposures
by over 50% through creation of management reports, objectives and specific
strategies to control loss and expense. Chaired Large Case Conference
Committee that established reserves, settlement authorization and strategy
for resolution for company’s highest exposure claims.
HOME INSURANCE COMPANY, New York, NY
Secretary/Claim Officer
Responsibilities included Excess and Surplus Claims and Home Office
Casualty Operations.
Coordinated DES litigation for company.
Revised training and audit procedures for casualty operations.
Led audit team of Weavers Syndicate in London for Reinsurance Claims.
LIBERTY MUTUAL INSURANCE, New York, NY
Claim Adjuster
Trial Court Adjuster
Supervisor Casualty Claims
GUEST LECTURER
Reinsurance Association of America
Excess and Surplus Lines Claims Association
International Reinsurance Underwriters
EDUCATION
B.A. Pace University
Numerous industry formal and informal training programs
PROFESSIONAL ASSOCIATIONS
Excess and Surplus Claims Association - past director and officer
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